FAQ

Dreamland Playground have excellent sales team to provide you the pre-sale and after-sale service in 24hours.
Dreamland Playground have professional designer team to provide you the customized design.
Dreamland Playground have experienced installation team to help you install the equipment. Choose Dreamland Playground, is to choose time and money, is to choose rest-assurance.

Trade terms: EXW,FOB,CFR,CIF,DDU,DDP all accepted.  
Payment terms: Our normal payment term is 30% as deposit, balance before loading by T/T or Trade Assurance in alibaba. For large order, we accept L/C. For trial order about some play parts, we accept western union, paypal or cash.
Delivery time: It is based on the quantity and size you order. But normally, our production time is 15 to 25 working days.

Sign contract– Pay deposit– Production–Pay balance–Loading – Delivery.

We can provide installation services. We have the professional installation team.Installation costs are calculated separately.

Our products are strictly manufactured according to the highest quality standards of European and American markets. Raw materials are certified by ASTM,TUV,CE.

90% of our products export to abroad every year. Our mainly market is Europe, Southeast Asia, Australia, America and Middle East. 

It depends on the size of your playground. It takes 1-2 days to complete an overall design.

 Yes, we have series colors for your option, welcome to contact with our sales department to show you what colors we have.

We will deliver a special driver to pick you up at the airport so that you can arrive at our factory safely and quickly.

Don’t worry. We have professional sales to contact with you, and we have the product description details for you.

We are the factory that located at Wenzhou City, Zhejiang Province. Our nearest air port is Wenzhou. It will be 1 hour flight to Shanghai airport and 2 hours flight to Guangzhou airport.

You need do a market research report of your country of our products. And we will give you the annual targets you need to finish. Then we check and sign a contract of the agent.

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We will contact you within 1 working day, please pay attention to the email @topkidslay.com.